{"id":4151,"date":"2019-05-30T17:31:21","date_gmt":"2019-05-30T15:31:21","guid":{"rendered":"https:\/\/havas.cz\/uncategorized\/chatbot-od-samosebou-cz-bori-myty\/"},"modified":"2020-11-09T12:59:32","modified_gmt":"2020-11-09T10:59:32","slug":"chat-with-an-expert-sorter","status":"publish","type":"post","link":"https:\/\/havas.cz\/en\/innovation-en\/chat-with-an-expert-sorter\/","title":{"rendered":"Chat with an expert sorter"},"content":{"rendered":"<div class=\"fullwidth\"><br \/>\n<a href=\"https:\/\/m.me\/Samosebou.cz\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"img-fluid alignnone wp-image-4111 size-full\" src=\"https:\/\/havas.cz\/wp-content\/uploads\/2019\/05\/ss-chatbot-clanek-v2-body-a.png\" rel=\"lightbox\"  alt=\"\" width=\"960\" height=\"468\" srcset=\"https:\/\/havas.cz\/wp-content\/uploads\/2019\/05\/ss-chatbot-clanek-v2-body-a.png 960w, https:\/\/havas.cz\/wp-content\/uploads\/2019\/05\/ss-chatbot-clanek-v2-body-a-300x146.png 300w, https:\/\/havas.cz\/wp-content\/uploads\/2019\/05\/ss-chatbot-clanek-v2-body-a-768x374.png 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/a><br \/>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Throughout our long-term cooperation with EKO-KOM, we had already managed to build a&nbsp;giant user base. However, we were thinking about how to connect to more people, especially younger ones. We wanted the outreach to be fun, in one place, and teach them everything they need to know about sorting and recycling waste. Therefore, we reached out to them where they are most active \u2013 on Facebook and Messenger. After all, half of the Czech Republic is currently on Facebook, with a&nbsp;good half of active users being young people from 13\u201335 and with a&nbsp;slight predominance of the fair sex.<\/p>\n<p>In order to provide site visitors with specific information, we decided to take a&nbsp;form of so-called closed communication with virtual experts including the mascots named T\u0159\u00ed\u010fa (Sorter) and PE\u0164ka (PET-lady) We divided it into two parts: the breaking down of myths and the test of knowledge with a&nbsp;quiz. Our chatbot uses predefined circuits based on real themes complemented by GIFs, videos and jokes\u2026 just as a&nbsp;real person would.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"img-fluid alignnone wp-image-4116 size-full\" src=\"https:\/\/havas.cz\/wp-content\/uploads\/2019\/05\/ss-chatbot-clanek-v2-body.png\" alt=\"\" width=\"960\" height=\"468\" srcset=\"https:\/\/havas.cz\/wp-content\/uploads\/2019\/05\/ss-chatbot-clanek-v2-body.png 960w, https:\/\/havas.cz\/wp-content\/uploads\/2019\/05\/ss-chatbot-clanek-v2-body-300x146.png 300w, https:\/\/havas.cz\/wp-content\/uploads\/2019\/05\/ss-chatbot-clanek-v2-body-768x374.png 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/p>\n<p>The main advantage of this solution is that it allows us to collect contact information of fans so that we can then continue to communicate with them in a&nbsp;targeted manner.<\/p>\n<div class=\"pull-left d-none d-lg-block\"><hr><strong class=\"text-black\">Share:<\/strong><ul class=\"list-unstyled sharelinks \"><li><a href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&url=https:\/\/havas.cz\/en\/innovation-en\/chat-with-an-expert-sorter\/&title=Chat+with+an+expert+sorter&summary=How+can+we+convince+everyone%2C+especially+young+people%2C+to+enjoy+sorting+and+recycling+their+waste%3F+With+our+client+EKO-KOM%2C+we+utilized+a+form+of+artificial+intelligence+since+this+technology+is+on+the+rise+and+can+be+applied+to+many+things+like+chatbots.\" title=\"LinkedIn\">LinkedIn<\/a><\/li><li><a href=\"http:\/\/www.facebook.com\/sharer.php?u=https:\/\/havas.cz\/en\/innovation-en\/chat-with-an-expert-sorter\/\" title=\"Facebook\">Facebook<\/a><\/li><li><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/havas.cz\/en\/innovation-en\/chat-with-an-expert-sorter\/&text=Chat+with+an+expert+sorter\" title=\"X\">X<\/a><\/li><\/ul><hr class=\"d-lg-none\"><\/div>\n<p>Anyone who visits the Facebook page or the EKO-KOM website www.samosebou.cz will find a&nbsp;chat window on the right and can proceed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How can we convince everyone, especially young people, to enjoy sorting and recycling their waste? With our client EKO-KOM, we utilized a form of artificial intelligence since this technology is on the rise and can be applied to many things like chatbots.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[131],"tags":[134],"klient":[],"class_list":["post-4151","post","type-post","status-publish","format-standard","hentry","category-innovation-en","tag-eko-kom-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chat with an expert sorter - Havas Prague<\/title>\n<meta name=\"description\" content=\"How can we convince everyone, especially young people, to enjoy sorting and recycling their waste?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/havas.cz\/en\/innovation-en\/chat-with-an-expert-sorter\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chat with an expert sorter - 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